PUEBLOS DEL SUR is a private, organization that exports Chilean handicrafts to hundreds of wholesale and retail organizations around the world. Our mission is to improve the standard of living for owners and employees of Chilean handicraft workshops, by promoting and exporting various handmade products of the highest quality, while supporting these same artisans through technical and product development assistance programs. PUEBLOS DEL SUR currently exports more than 3,000 products from more than 250 workshops to nearly 10 countries. We work with several Chilean and international partners to ensure our efforts are coordinated with other support organizations and that we learn from others in the industry. Current partners include ProChile, the German Chilean camera, and SERCOTEC a national technical services organization that supports small and medium enterprises primarily through business management training.
PUEBLOS DEL SUR strength is in the variety of products and outstanding service we provide to our clients. We offer the widest selection of Chilean handicrafts and gift ideas available, giving our buyers a one-stop shopping opportunity. We assure the highest quality and the most reliable delivery commitments possible, according to the production process for each item. Moreover, we can custom-make designs to satisfy the specific needs of our clients and their markets through our Design Center.
Please browse our site to find out more about our services, artisans and the ordering process. You can find many of our current products featured in our Online Catalog, plus we would also be happy to send you a copy of our most recent printed catalog upon your request. We invite you to contact us with your questions, comments, and concerns. We promise to respond promptly and provide any information we can.

PUEBLOS DEL SUR - PAST AND PRESENT
In 1991 a group of professionals and young artisans created PUEBLOS DEL SUR with the purpose of making a solid contribution to the dignity of handicraft work by searching for channels of sales of its products. By partnering with Chilean and international organizations.
Since the early days, PUEBLOS DEL SUR has grown to provide providing export, marketing, technical training and design assistance to more than 250 artisans, exporting products to nearly 10 countries. PUEBLOS DEL SUR continues to broaden its reach to include additional artisans and workshops, while expanding to new markets overseas.
PUEBLOS DEL SUR is proud to operate as a self-financed and stable non-profit organization. Key to our success has been the operational efficiency that allows us to maintain low overhead and operating costs, while ensuring high quality products and services are delivered to each client. Since our founding, we have undoubtedly made an important contribution to both the artisans, our beneficiaries, and to promoting the concept of Fair Trade in Chile and in the global marketplace.

FUTURE
Always looking ahead to the potential the future holds, PUEBLOS DEL SUR hopes to expand its services to producers in a way that is both efficient and effective in creating new employment opportunities and high-quality handicraft exports. We see the immense power of trade and the businesses engaged in it to promote ethical operating principles that develop our human resources while enhancing the quality of all of our lives through increased availability of products and services worldwide. As consumers become increasingly conscious of the sources of the products they buy and the conditions under which they were produced, PUEBLOS DEL SUR plans to continue to build on this process of educating buyers to the fact that their purchase can make a difference. We see a vital link strengthening between our artisans, their stories and skills, and the individuals who buy and appreciate their work. Finally, we wish to remain loyal to our principles of Fair Trade and its power to create a better world, while fulfilling our role as part of the global network of producers, exporters, importers, wholesalers, brokers and retailers who can make this vision a reality.

PUEBLOS DEL SUR mission is to improve the lives of economically struggling workshops and artisan groups throughout Chile by promoting and exporting the handicrafts they design and create, as well as working with the artists to improve their business practices and continually develop new products that stay true to their traditions.

Promotion and Export
In Chile today, individual artists and small workshops face significant challenges in finding international markets and exporting their products, on top of the difficulties of promoting and distributing their work domestically. We act as a proactive link between these diverse artist groups, and the distinct international markets where we work through various distribution channels to access the consumers who will purchase and appreciate these unique products. A key aspect of our continuing success in this role is our commitment to Total Client Service. Our understands that our customers have demanding clients, and success requires total commitment from every party along the supply chain. We are also proud of the outstanding reputation we hold within the Chilean artisan and business community, based on the quality of the services we provide and our long tradition of fair trade. The prices we pay our artisans are determined by the artisans. By purchasing from Pueblos del Sur importers, distributors and retailers bring high-quality, unique and attractive items to local markets, while at the same time improving the living conditions of our producers by paying fair prices and stimulating justice in the workplace of the developing world.

Product Development
Pueblos del Sur Design Center seeks to satisfy the increasing demands of our international clients by providing interactive design opportunities via special orders for new products or requests to modify existing ones. This allows our customers, who are closest to the needs and preferences of their diverse markets, to collaborate with our artists, creating better markets for their work. Our periodic Product Development Workshops are in-depth projects during which Pueblos del Sur pairs a professional designer with select artists over a period of time to create a new product line or explore improvements to existing products. These product development processes will always happen in harmony with the producers' product capabilities, work traditions, and the artisans' desire to innovate and express their creativity. Pueblos del Sur adds value to this process by integrating the needs of our client with the skills and energy of our beneficiaries, the artists, so that both parties derive maximum benefit from the partnership.
By integrating these four key activities - promotion, export, technical assistance and product development - Pueblos del Sur improves the living conditions of Chilean artisans, while the world enjoys the craftsmanship of their products.

The beneficiaries of PUEBLOS DEL SUR work are, in general, micro-enterprises and associations of artisans who are from poor economic sectors. Moreover, despite their ability to produce attractive products and generate fair labor, their relatively small production capacity and minimal use of technology have limited them in some way.

Specifically, the typical characteristics of PUEBLOS DEL SUR artisans can be summarized as follows:
· They have high technical and manual capacities. The products they create reflect their dexterity and their desire to produce high-quality and wonderfully finished products.

· In normal circumstances, they find themselves working at less than full capacity. Most could handle increased demand for their products and, in fact, some find other part-time work to augment their family income as a result.
· They often work in association with other artisans, workshops and organizations in order to produce a specific line of similar products.
· They typically do not have the scale, resources or managerial capacity to access international markets as individuals or single workshops, therefore they promote their products through PUEBLOS DEL SUR.

· They are interested in constantly improving their production processes and management skills, which leads them to be actively involved in technical assistance and managerial support programs, among other types of training activities.
Our organization has developed next to all the Producers diverse Crafts and decoration Products that they have gone evolving in the time, the design and the new techniques we can see them in the varied range of products of Pueblos del Sur

Jeweler's
Ceramic
Wood
Musical instruments
Games
Toys
gifts
Mobiles, etc

PUEBLOS DEL SUR is a trading company dedicated to fair trade, sometimes known as "alternative trade." Alternative trading organizations (ATOs) like ours are created to benefit small producers who are economically underprivileged, often in the developing world. In contrast to the companies that market developing world handicrafts by paying the economically struggling artisans unfair prices for their goods, we find viable markets for their high-quality handcrafted goods that pay fair prices. This provides the workers in our artisan shops with an alternative to exploited labor, allowing them to obtain or maintain a decent standard of living. Secondarily, we attempt to promote the concept of fair trade by creating marketing initiatives that stimulate the knowledge about traditional products and cultural values in the third world while also educating the buyers to the challenges faced by our producers.

In Chile, PUEBLOS DEL SUR leads the export and marketing functions for our small artisan workshops while respecting their business and social needs. For example, we often provide partial prepayments to finance raw materials for large orders, enabling them to compete in international markets. We also commit to payment delivered promptly after the production is finished. In addition, we provide guidance as to how to best incorporate technology and increase production efficiency into the workshop operations, as well as link our artisans to other training organizations to gain additional technical assistance on a programmatic basis.

Also in keeping with the principles of Fair Trade, we work closely with our clients and partner organizations to gather valuable market information that assists our producers in designing and offering appropriate products for the various markets to which we export. This two-way flow of information is critical to the continuing success of the Fair Trade movement and successful long-term business partnerships worldwide.

Pueblos del Sur this in process of being part of the IFAT, the International Federation of Alternative Trade, a coalition of the handicrafts and agricultural producer organizations and ATOs (both importers and exporters) around the world. We adhere to IFAT´s standards of fair trade and to its objectives.

HOW TO ORDER
Pueblos del Sur Ltda. Offer more than 3.000 different products which are available through catalogs and web site.
Pueblos del Sur is located in Santiago, Chile. All price listing are US$ FOB: Santiago, Chile airport or Valparaiso/San Antonio sea port. That is, Those don't include international transport cost. Shipping insurance could be arranged for us or the customer.

FORMS OF PAYMENT
For orders smallers than US$ 3.000,00 we required a prepayment of 50% of the value of the order, by business check or international money order in U.S dollars. This prepayment will allow us begin to process the order, and will be credited toward the client´s account. The remaining sum and any shipping and exporting charges will be paid upon delivery of the products and documents.
For orders exceeding US$ 3.000,00 we solicit the opening of an irrevocable line of credit in our name. This can be modificated in depending on special agree with the customer.

DELIVERY
Under normal conditions your products will be despatch within 30 to 60 days after we receive the confirmation of the order. The actual date of shipment will depend on quantities and types of products requested. Moreover, you choice shipping method will affect the delivery time.

PACKAGING
Air Shipments are packaged in corrugated cardboard boxes with reingorced weighing 450 grams per square meter. For ocean shipments not using containers if require, the carton boxes can be re-packaged on a wooden pallet with reinforced carton corners and covered with plastic sheet.
The type of packaging that Pueblos del Sur uses ussures that your products will arrive in good condition. However, insurance against theft or breakage is your responsibility and can be provided at additional cost. If you would like the products packaged individually or using special packaging materials, we can quote cost according to your instructions. The additional cost will be added to the F.O.B. prices for those particular products.